Q01: How do I create an account?

Q02: I've already purchased the previous SPA software what do I need to do?

Q03: How do I create the data files to use in the SPA software?

Q04: How do I upload my data files to the SPA website?

Q05: I'm having trouble getting my files uploaded how do I get help?

Q06: I'm having trouble creating my data files how do I get help?

Q07: How do I print my data?

A01: How do I create an account?

To create an account please click on the "Click Here to Purchase SPA" button (for new customers) or click on  the "Already Paid? Click Here" button (for excisting customers) located just below the login field on the login screen. Once you have clicked on this please fill out the form and then click on the "Create new account" button at the bottom of the form. You will then be sent an email with your username and password information.

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A02: I've already purchased the previous SPA software what do I need to do?

If you have already purchased the previous version of the SPA software then you do not need to pay for this new subscription as it is included in your annual subscription fee. All you need to do is create an account (please refer to the How do i create an account? question).

When you are filling out the form you will be asked for the original email address used to purchase the previous version of the software. Please fill out this section of the form. If you entered the email address correctly, once you click on the "Create New Account" button your account will automatically be activated.

If you are having trouble remembering the original email address you used to purchase the SPA software please call our Support line on 0417 129 074 or email us at SPA@sreams.com.au and we will endeavor to get you up and running in no time.

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A03: How do I create the data files to use in the SPA software?

Please download the follow file (Download file) and follow the instructions.

To created your On-Demand Data, please download the following file Download file and follow the instructions.

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A04: How do I upload my data files to the SPA website?

Once you have created your data files you will then need to upload them to the website so that you can take full advantage of the software.

Please download the following file Download file and follow the instructions.

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A05: I'm having trouble getting my files uploaded how do I get help?

If you are having trouble uploading your files please call our SPA Help Desk. Rowan can be contacted by phone on 0417 129 074 or by email at rowan@sreams.com.au.

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A06: Im having trouble creating my data files how do i get help?

If you haveing trouble following the download instructions or you are having trouble getting your downloaded data to work within SPA, contact Philip Holmes-Smith at our SPA Data Download Help Desk. Send Phil an email at holmes-smith.philip@sreams.com.au 

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A07: How do I print my data?

Printing your data results in the new SPA software is very simple. When you are in any of the data analysis pages you will notice a "Print-friendly version" button the top right-hand side of the page. Simply click on this button and a new print friendly page will open up. Then simply press "Ctrl + P" on your keyboard or navigate to File-> Print and select the printer you would like to print to.

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